Certification Resources

Certification Resources 2017-11-06T13:30:17+00:00

Below are many great resources to guide you through the certification process. We also have experts willing to assist you. Call us at (916) 482-2462 or email cert@rmassociation.org.

RMA Certification Program

Certification Governance Document (Including all appendices)

Certification Program Overview (4-page summary)

Certification Simplified

Policies and Procedures Template (Debt Buyers)

Policies and Procedures Template (Collection Agencies)

Policies and Procedures Template (Law Firms)

Policies and Procedures Template (Brokers)

• Website-Publication Requirements (sample)

7 Steps for Company Certification

Certification Webinar Series on Policies and Procedures (complimentary for RMA members)

Certification Education Requirements (graphic)

Application for Certification

Company Certification

CFPB Portal Registration

Click here to register your company and respond to consumer complaints on the CFPB’s secure website.