Live Webinar Series

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Live Webinar Series 2017-05-22T10:52:52+00:00

Live webinars take place each month and generally begin at 9:00 a.m. Pacific/12:00 p.m. Eastern. You can register for courses individually or register for multiple courses simultaneously. If you have a creative idea for a webinar, please use this online form to submit your proposal to RMA.

2017 Webinar Series Is Here!


New this year, Receivables Management Association members will receive ALL previously recorded webinars and ONE regularly scheduled live webinar per month at *NO COST (any additional webinar registrations will be billed at the member rate). All webinars qualify for credits towards certification or re-certification!”

*Introductory Survey Course on Debt Buying, Ethics and Current Issues in Debt Buying are still regular member pricing

The CFPB Portal Upgrades and the Consumer’s Perspective


The CFPB Portal Upgrades and the Consumer's PerspectiveMay 25, 2017

9:00–10:00 am PT | One (1) credit
Sponsored by: WebRecon, LLC

This course will examine the changes made to the CFPB’s complaint portal and how the changes not only affect companies like yours, but also how the changes affect the consumer. We will walk you through the portal from the company perspective and discuss in detail the changes made to the portal and what your company can expect from the updates. We will also discuss the changes made to the complaint portal for the consumers. We will get an up-close look at the portal from the consumer perspective. Join us for this unique viewpoint from Jim McCarthy, who was largely responsible for the architecture of the CFPB complaint system. He will walk you through the complaint process from the initial complaint submission to final CFPB disposition. If any portion of your job relates to the CFPB, this is a webinar you will not want to miss!

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Class Info

Getting Your Feet Wet: Purchasing a New Type of Debt


How to Purchase a New Type of DebtJune 20, 2017

9:00–10:00 am PT | One (1) credit

There are many types of debt percolating throughout the credit and collection industry. Medical, condo, credit card, tax, fintech, and auto are just a few of types of debt that make up our industry. But, all come with a different set of regulations and compliance concerns. Your experience vetting and purchasing one type of debt does not necessarily translate to another. For example, can a debt purchaser assess an interest rate charged by a national bank on a credit card, even if that interest rate is above state usury laws? What concerns does a medical debt purchaser have under privacy laws such as HIPPA? What’s fintech and why is it garnering so much attention?

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Class Info

Putting a Succession Plan in Place


Putting a Succession Plan in PlaceJuly 26, 2017

9:00–10:00 am PT | One (1) credit
Sponsored by: Convergence Acquisitions

Creating a succession plan is critical in today’s business world. With the “Baby Boomers” starting to retire and with the Millennial generation looking for ways to move up the ladder, you need to start taking steps now to get ready for changes—planned or unplanned—when they occur. Even if you’ve done nothing, there is still time to get the succession planning process underway. It starts with identifying the skills needed by the company now and into the future and then mapping your team to those skills. Next identify the key roles that require succession planning and the individuals who could step into each role (in the short term or down the road). Finally, you account for the knowledge transfer that must occur during any succession. Join us for a review of all the steps needed to create a viable succession plan, from A- Z.

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Class Info

The Value of RMA Certification


The Value of Debt Buyer CertificationAugust 22, 2017

9:00 am-10:00 am PT | One (1) credit

High-level overview of the certification program and how it can benefit all companies in the receivables industry.

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Understanding Specific Requirements for Auto Accounts


Understanding the Specific Requirements for Auto AccountsSeptember 12, 2017

9:00 am–10:00 am PT | One (1) credit

Right to Cure, Deficiency Balance Letters, this webinar will cover the nitty gritty details of the particular requirements that must be met before repossession and collection efforts. Don’t let your auto assets drive away.

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Issues with Purchased Judgments


October 17, 2017

9:00 am–10:00 am PT | One (1) credit

This webinar will address common issues that arise with purchased judgments (or judgments that you have received on your cases) including, collecting on post-judgment costs and fees (OC asserts that they cannot be collected if a bill of costs is not filed, even if they are awarded, and that fees are not costs).

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1099C Forms


November 8, 2017

9:00 am-10:00 am PT | One (1) credit

This webinar will focus on the technical requirements of filing 1099c forms and what requirements creditors must adhere to. Additional topics to be addressed will be how to proceed with 1099c in bankruptcy or settlement cases, penalties for not filing or filing inaccurate 1099c forms, who is required to submit 1099c as well as additional information.

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Why Are My Legal Bills So High?


December 5, 2017

9:00 am–10:00 am PT | One (1) credit

This webinar will give two different perspectives on legal bills: why is litigation so expensive? Are all of these tasks really necessary? Is there anything I can do to keep my costs down? This presentation, which takes a point/counterpoint format, will touch on the tension between the need for a vigorous defense and the goal of keeping costs in check.

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