Live Webinar Series

//Live Webinar Series
Live Webinar Series 2018-06-13T16:28:57+00:00

Live webinars take place each month and generally begin at 9:00 a.m. Pacific/12:00 p.m. Eastern. You can register for courses individually or register for multiple courses simultaneously. If you have a creative idea for a webinar, please use this online form to submit your proposal to RMA.

2018 Webinar Series


RMA members receive ALL previously recorded webinars and ONE regularly scheduled monthly live webinar per month at *NO COST (any additional webinar registrations will be billed at the member rate). All webinars qualify for credits towards certification or re-certification!”

*Introductory Survey Course on Debt Buying, Ethics and Current Issues in Debt Buying are still regular member pricing.

Cyber Security: How To Keep Your Data Safe and Private


1 credit | 1 hour

June 19, 2018

Sponsored by: Sandia Resolution Company

Cyber Attacks are on the rise and data privacy is all over the news. In this webinar we will go over these hot button issues and the things you can do to keep your information safe and secure.

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Class Info

Vendor Management and Integration



1 credit | 1 hour

July 12, 2018

This webinar will discuss vendor management expectations and how to “right size” your vendor management program; there is not a “one size fits all” method or model. The presenters will also share their experiences with helping clients develop their programs from a “lesson learned” approach.

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Class Info

Fair Credit Reporting Act – Tackling The Tough Issues



1 credit | 1 hour

August 21, 2018

Join John Bedard and Susan Appel as they discuss credit reporting and ways to tackle the tough issues that can arise. This webinar will examine the following credit reporting topics:

• How to recognize a direct credit reporting dispute
• Dealing with robo disputes
• The integrity of credit deletions
• Defining the contours of a reasonable investigation
• Assessing integrity and reliability of data

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Class Info

Industry Hot Topics – A Year in Review



1 credit | 1 hour

December 11, 2018

This webinar will review the most impactful legal cases of 2018 and how they affect debt collections. Join Alexandra, David, and Dara as they discuss the pros and cons of those cases and how to best utilize them to navigate through 2019..

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Class Info