Online Education

//Online Education
Online Education 2018-06-13T16:20:00+00:00

Introductory Survey Course on Debt Buying


4 credits | 3 hours, 20 minutes

The Introductory Survey Course on Debt Buying is required for RMA certification. Recorded at the 2016 DBA (RMA) Annual Conference, this online course qualifies for four (4) credits towards your Certified Receivables Compliance Professional (CRCP) designation. Course length is 200 minutes (or 3 ½ hours).

Price: $250 member rate / $325 non-member rate (nonrefundable registration)

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Ethics as the Cornerstone of a Compliance Management System


2 credits | 2 hours

This webinar, Ethics as the Cornerstone of a Compliance Management System, satisfies the Ethics requirement for RMA certification. Recorded on May 21, 2014, this online course qualifies for two (2) credits towards your Certified Receivables Compliance Professional (CRCP) designation. Course length is approximately two hours.

Price: $74 member rate / $104 non-member rate (nonrefundable registration)

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Recertification: How to Prepare and What to Expect


1 credit | 1 hour

Now that you have received your CPRC designation, it’s time to start looking forward to another milestone. RMA’s Certification Program requires a Compliance Audit to be conducted prior to the first certification renewal approval. Join us for this webinar to discover what the Compliance Audit includes, what to expect, and how to prepare.

Recorded on January 11, 2017, this course is approximately one hour.

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The CFPB’s New Enforcement Tool: Bankruptcy Code Section 105**


1.5 credits | 1.5 hours **Qualifies for “Current Issues in Debt Buying” Requirement for Re-certification

The CFPB and United States Trustee (UST) have turned to Bankruptcy Code § 105 as an enforcement tool for addressing the conduct of debt buying companies. Section 105(a) provides a bankruptcy court with broad powers to “issue any order, process, or judgment that is necessary or appropriate to carry out the provisions of [the Bankruptcy Code].” Recently, the UST filed two actions under § 105 concerning a debt buying company’s conduct in filing proofs of claim. The UST seeks injunctive, monetary and other relief. Conspicuously absent is any reference to the Fair Debt Collection Practices Act.

Recorded on March 29, 2017, this course is approximately one and a half hours.

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SOL: Determining The Proper Statute of Limitations Date and the Media Required


1 credit | 1 hour

When litigating debt purchase accounts, it is of critical importance to be sure you’re applying the correct statute of limitations date. This course will offer opinions on which statute type applies to various debt types as well as explain the various pieces of media that are necessary to obtain judgement.

Recorded on April 26, 2017, this course is approximately one hour.

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CFPB Portal Upgrades and the Consumer’s Perspective


1 credit | 1 hour

This course will examine the changes made to the CFPB’s complaint portal and how the changes not only affect companies like yours, but also how the changes affect the consumer. We will walk you through the portal from the company perspective and discuss in detail the changes made to the portal and what your company can expect from the updates. We will also discuss the changes made to the complaint portal for the consumers. We will get an up-close look at the portal from the consumer perspective. Join us for this unique viewpoint from Jim McCarthy, who was largely responsible for the architecture of the CFPB complaint system. If any portion of your job relates to the CFPB, this is a webinar you will not want to miss!

Recorded on May 25, 2017, this course is approximately one hour.

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Getting Your Feet Wet: Purchasing a New Type of Debt**


1 credit | 1 hour **Qualifies for “Current Issues in Debt Buying” Requirement for Re-certification

There are many types of debt percolating throughout the credit and collection industry. Medical, condo, credit card, tax, FinTech, and auto are just a few of types of debt that make up our industry. But, all come with a different set of regulations and compliance concerns. Your experience vetting and purchasing one type of debt does not necessarily translate to another. For example, can a debt purchaser assess an interest rate charged by a national bank on a credit card, even if that interest rate is above state usury laws? What concerns does a medical debt purchaser have under privacy laws such as HIPPA? What’s fintech and why is it garnering so much attention?

Recorded on June 20, 2017, this course is approximately one hour.

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Putting a Succession Plan In Place


1 credit | 1 hour

Creating a succession plan is critical in today’s business world. With the “baby boomers” starting to retire and with the millennial generation looking for ways to move up the ladder, you need to start taking steps now to get ready for changes—planned or unplanned—when they occur. Even if you’ve done nothing, there is still time to get the succession planning process underway. Join us for a review of all the steps needed to create a viable succession plan, from A to Z, including:

  • Identifying the skills needed by the company now and into the future, and then mapping your team to those skills.
  • Identifying the key roles that require succession planning and the individuals who could step into each role (in the short term or down the road).
  • Accounting for the knowledge transfer that must occur during any succession.

Recorded on July 27, 2017, this course is approximately one hour.

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The Value of RMA Certification


1 credit | 1 hour

This high-level overview of the RMA Certification program explains the requirements, process, and benefits of certification for debt buyers, collection agencies, collection law firms, and brokers. Learn about the newest changes to the certification standards and understand how certification can assist your company by decreasing your risks and increasing your profits!

Recorded on August 22, 2017, this course is approximately one hour.

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Understanding Specific Requirements for Auto Accounts


1 credit | 1 hour

Right to Cure, Deficiency Balance Letters, this webinar will cover the nitty gritty details of the particular requirements that must be met before repossession and collection efforts.  Don’t let your auto assets drive away!

Recorded on September 26, 2017, this course is approximately one hour.

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Issues with Purchased Judgments**


1 credit | 1 hour **Qualifies for “Current Issues in Debt Buying” Requirement for Re-certification

This webinar offers the perspective of defense counsel on issues that arise in connection with purchased judgments. We will discuss issues including best practices pre-purchase, proper assignment and recording of judgments, asset discovery, interest rates, and issues affecting the collectability of judgments (e.g. expiration and bankruptcy).

Recorded on October 17, 2017, this course is approximately one hour.

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Understanding IRS Forms 1099C, its Pitfalls and Challenges


1 credit | 1 hour
Sponsored by: The Bureaus, Inc.

This webinar focuses on the technical requirements of filing 1099c forms and what requirements creditors must adhere to. Additional topics addressed include how to proceed with 1099c in bankruptcy or settlement cases, penalties for not filing or filing inaccurate 1099c forms, who is required to submit 1099c as well as additional information.

Recorded on November 16, 2017, this course is approximately one hour.

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Why Are My Legal Bills So High?


1 credit | 1 hour

This webinar will give two different perspectives on legal bills: why is litigation so expensive? Are all of these tasks really necessary? Is there anything I can do to keep my costs down? This presentation, which takes a point/counterpoint format, will touch on the tension between the need for a vigorous defense and the goal of keeping costs in check.

Recorded on December 21, 2017, this course is approximately one hour.

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Insider Perspectives on Effective Strategies for Buying and Analyzing Healthcare Debt


1 credit | 1 hour

Sponsored by: NCB Management Services, Inc.

Healthcare receivables present an enticing opportunity for many in the debt purchase industry. But it is not for the faint of heart! Unlike more traditional receivables, a unique overlay of healthcare-specific legal and compliance considerations can lead to unanticipated challenges. From identifying potential purchases, to ensuring effective and efficient collections, there are a number of intersections that must be navigated to succeed in this vertical. Join our panel of healthcare insiders as they offer their insights on these industry-specific considerations to ensure you are well-positioned to take advantage of this opportunity when it arises.

During this webinar, we will discuss:
• How to develop the connections you need to purchase healthcare portfolios
• Insight into the concerns of healthcare providers that cause them to be hesitant to sell
• How HIPAA and other healthcare laws impact traditional buying and collection strategies
• Current trends in healthcare collections
• Predictions for debt buying and collections under new CFPB leadership

Recorded on March 21, 2018, this course is approximately one hour.

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Don’t Let Your Vendor Become a Ball & Chain: How to Manage Switching to a New Vendor


1 credit | 1 hour

Sponsored by: BillingTree

The innovations in technology can dramatically improve your internal processes, but are you taking advantage of the new products out there or are you overwhelmed by the thought of changing your vendor? This webinar will explore the considerations that you need to make when changing technology vendors, considerations before you make the change, including factors to help you interview and decide on the right solution, considerations during the contracting process and considerations during the transition to a new vendor. This webinar will ensure that you have the proper change management policies and procedures in place to manage the whole process from start to finish.

Recorded on April 26, 2018, this course is approximately one hour.

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The Debt Buyer Identity Crisis: Active, Passive, or Something Different?


1.25 credits | 1 hour and 15 minutes

Sponsored by: Cornerstone Support, Inc.

Not all entities that purchase defaulted debt are subject to the FDCPA as the U.S. Supreme Court’s 2017 decision in Henson v. Santander held. Although Santander addressed the issue in the context of a national bank, the decision fueled discussion (and several cases) raising the possibility that certain debt buying companies may not be FDCPA debt collectors. What kind of entities can those be and how would those entities be structured? Join Jack Metzler, an attorney in the Office of the General Counsel for the Federal Trade Commission, Dara Tarkowski of Acutate Law and Don Maurice of Maurice Wutscher for a lively discussion of the impact of Santander on debt buyers and how their activities, whether passive, active or something else, have become critical questions.

Recorded on May 23, 2018, this course is approximately one hour and fifteen minutes

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