Member Alert: RMA Recommends Suspension of Communications to Consumers Located in Houston and Louisiana

/Member Alert: RMA Recommends Suspension of Communications to Consumers Located in Houston and Louisiana

RMA extends its thoughts of support to all of those affected by Tropical Storm Harvey. The storm has resulted in widespread devastation and thousands of displaced families. FEMA has stated that recovery will take multiple years. While no amount of time can fully heal the physical and emotional toll of a disaster of such magnitude, RMA recommends all members temporarily suspend collection calls and communications to consumers in the affected area. According to FEMA, as of today, the affected counties include: Aransas, Bee, Brazoria, Calhoun, Chambers, Fort Bend, Galveston, Goliad, Harris, Jackson, Kleberg, Liberty, Matagorda, Nueces, Refugio, San Patricio, Victoria, and Wharton.

Several of our members have indicated a desire to reach out to RMA family located in Texas and Louisiana. Many businesses are in need of office space in order for employees to continue earning a living during this time of hardship. Please contact RMA if you area able to offer support to your fellow members; RMA will put you in touch with members in need.

To help those affected by this natural disaster, please consider donations to the following humanitarian groups:

  • Donations to the Red Cross can be made online at, or text “HARVEY” to 90999. The Red Cross is currently serving about 130,000 meals per day in the affected area.
  • Donations to the Salvation Army can be made online at
  • All Hands is a nonprofit with staff on the ground in Texas, and is in contact with emergency management officials about assisting in the response and recovery. You can give at
  • The Houston Humane Society is helping to care for and shelter pets in the area. You can give at The Society for the Prevention of Cruelty to Animals of Texas is doing the same. You can donate at

This alert is intended for members of the Receivables Management Association International and is for informational purposes only and is in no way intended to provide legal advice. Members are encouraged to consult with an attorney of their choice for legal advice concerning this matter.

2017-10-03T08:57:34+00:00 August 29, 2017|Member Alerts|